to view or modify your orders, subscriptions, and billing information click the links from the dropdown menu within the profile ICON in the top right corner:

• my orders: all order invoice(s) + tracking information + view active subscription(s).
• purchased products to see your previous purchases.

^{+ More in future updates.}

click the circular icon in the upper-right hand corner of your window,

and then click "edit profile":

• to add a profile display picture.
• to change your email address.
• to update your password.
• to change your profile name.
• to change your website language.

^{*changes should immediately apply throughout the site.}

^{**check your email Inbox for a confirmation email after changing sensitive information.}

1. click the circular icon in the upper-right hand corner of your browser window.
2. click the icon of a box with an arrow pointing right in the upper right-hand corner of the dropdown menu to log out.

• shop home

• affiliates program

• careers home

• newsletter sign up

• cookie policies

• legal information

• contact us directly at service@cielnova.com for assistance with general requests, questions arising from orders, relating site operations, or to opt-in (or out) of email + sms newsletter(s) for updates, promotions, discounts, etc.
• reach out via live chat for immediate assistance and solutions to most common problems. live chat is accessible from the main store page > the green circle with chat bubble icon on the bottom-right hand corner.

^{*a customer service representitive will respond to most correspondances via email within 1-3 business days.}

^{**the information you share with us stays confidential. only relevant information is shared with third-parties when processing transactions or responding to service correspondance. we strive to respect and protect the privacy of our customers.}